1001=Unable to load /connect to Java Virtual Machine
1002=Unable to action HIC Online unload
1003=HIC Online is not operational
1004=A session could not be established
1005=No session matching the provided session ID currently exists
1006=PKI login failure
1007=Transmission failure
1008=HIC Online already operational
1010=HIC Online session already exists
1011=Unable to find Java Virtual machine library
1012=The CLASSPATH environment variable cannot be found
1013=Unable to locate the base Java Classes
1014=Unable to locate the EasyclaimAPI class
1015=Create Cryptostore Failure
1998=An undefined error has been detected in C DLL.
1999=An undefined error has been detected in Java API.
2001=A claim is in progress.  The current claim cannot be modified in the current state.
2002=Invalid transmission content type.
2003=No transmission exists
2004=The element name supplied is not valid or does not apply to the current function.
2005=No authorised claim exists within the specified session.
2006=A claim or request already exists. Another claim or request cannot be created until the current claim or request is cancelled or completed.
2007=The transmission is empty i.e. the transmission does not contain any claims.
2008=No claim object currently exists for the supplied session ID
2009=The condition name supplied is not valid.
2010=The claim type is not valid
2011=The condition set is inconsistent with the current claim or voucher information eg. A referral period condition is being set but the SpecialistReferral conditions has not been set or a service is flagged as being performed in hospital when the claim has not be so identified
2012=Transmission in progress. Either an attempt has been made to create another transmission, create a patient claim or to shut down the HIC Online session. Another transmission cannot be created until the current one is sent or cancelled. A session cannot be destroyed whilst a transmission is in progress.
2013=A report is in use. The existing report must be cleared before a claim or transmission can be created.
2014=The current claim has already been processed (submitted or accepted). Get details then clear the claim.
2015=No voucher exists within the session for the supplied VoucherSeqNum.
2016=No service exists in the claim for the supplied service ID.
2017=The Payee Provider supplied is the same as the Servicing Provider.
2018=Data validation, cross field validations or unacceptable errors have been detected and not corrected or data has been changed and not validated before submission. Correct any errors and resubmit.
2019=A service with the supplied service ID already exists within the claim.
2020=Invalid file path type
2021=Invalid Directory or Directory not found
2022=The report name supplied is not valid.
2023=The report is not available.
2024=A voucher with the quoted sequence number already exists in the claim/session
2025=The maximum number of vouchers already exist for the claim.
2026=An out of sequence function call.
2027=The report does not exist for the given selection criteria.
2028=The requested clear would have removed the last voucher from the claim. The claim requires at least one voucher to be present.
2029=This function does not apply to the current report.
2030=The data element being set is inconsistent with conditions or other data elements already set.
2031=The claim or voucher contains an unacceptable error that must be corrected prior the submission of the claim or the storage of the claim/voucher.
2032=Too many services within the voucher. An attempt has been made to create another service when the maximum number of services (14) already exist within the voucher.
2033=Too many services within the claim. An attempt has been made to create another service when the maximum number of services (16) already exist within the claim. A maximum of 16 services can be included in a single patient claim.
2034=The buffer allocated is too small for the data being retrieved
2035=The function requested is inconsistent with the claim in progress
2036=The current claim must be completed (submitted, accepted or authorised and stored) or cancelled.
2037=An error was detected with the voucher sequencing. The sequence numbers must begin with 1 and increment by one as each voucher is added.
2038=The referral type is inconsistent with the service type set for this claim.
2039=Invalid service Id
2040=The claim or request data received by the API from the PMS is incomplete or missing altogether
2041=Record Sequence Number is invalid
2050=Unable to map business object path to an existing business object
2051=The position of the business object in the hierarchy of business object types is invalid
2999=An error has been detected whilst executing a function within the HIC Online API
3001=Communication error. Check that you have a current internet session. For further assistance contact the HIC Online Helpdesk
3002=The response from the central site was not received within the permitted response time.
3003=The HIC server is not operational. Try again later. If the problem persists, contact the HIC Online Helpdesk
3004=The request cannot be dealt with at this time because real-time processing is not avaliable or  the system is down. Contact the HIC Online Helpdesk for further assistance.
3005=The message format received by the API was not valid (PKI).
3006=The message could not be decrypted at the Server. For further assistance contact the HIC Online Helpdesk
3007=The API could not decrypt the return message. Contact the HIC Online Helpdesk for further assistance.
3008=The sending Location could not be identified at the API
3009=The signing Individual could not be identified. For further assistance contact the HIC Online Helpdesk.
3010=The data has been corrupted in transmission.
3011=The transmission received at the API was not encrypted.
3012=The message received at the API was not signed. Messages should be signed by the sending Location.
3013=The signing Location is unknown. For further assistance contact the HIC Online Helpdesk.
3014=The internal message format is invalid. Contact the HIC Online Helpdesk for further assistance.
3015=The response could not be secured. Contact the HIC Online Helpdesk for further assistance.
3016=The supplied location ID does not match the HCL For further assistance contact the HIC Online Helpdesk
3017=The transmission date is in the future
3018=Data content of the message received by the API is unrecognisable
3019=Data content of the message received by the API is missing or exceeds the maximum allowable size
3020=The message format received at the Server was not valid (PKI). Contact the HIC Online Helpdesk for further assistance.
3021=The sending Location could not be identified at the Server. Contact the HIC Online Helpdesk for further assistance.
3022=The data arriving at the Server has been corrupted in transmission. Contact the HIC Online Helpdesk for further assistance.
3023=The transmission arriving at the Server was not encrypted
3024=The message arriving at the Server was not signed.
3025=The internal format of the message arriving at the Server is invalid. Contact the HIC Online Helpdesk for further assistance.
3026=Data content is unrecognisable at the Server. Contact the HIC Online Helpdesk for further assistance.
3027=Data content of the message arriving at the Server is missing or exceeds the maximum allowable size
3028=HTTP 1.0 response code 202 returned
3029=HTTP redirection attempted
3030=HTTP client error
3031=The server cannot fulfil this request
3032=Bad Gateway encountered
3033=Duplicate Claim IDs. More than ten (10) claims have been submitted with the same Claim ID. Contact the HIC Online Helpdesk for further assistance.
3034=The object ID that has been supplied is invalid
3035=The type of claim being transmitted or received cannot be identified
3036=The sending Location's details failed validation against the Registration File. Contact the HIC Online Helpdesk for further assistance.
3037=The sending Individual's details failed validation against the Registration File. Contact the HIC Online Helpdesk for further assistance.
3038=Authentication failed at proxy server.  Session element AuthProxyName contains proxy name at which failure occurred.  Set AuthProxyUserId and AuthProxyPasswd to provide authentication at the proxy.
3039=An error occurred during transmission to HIC.  It is unknown whether the claim was processed.  Contact the HIC Online Helpdesk for further assistance..
3999=An undefined error was detected either preparing the transmission, during transmission or at the HIC central site.
8001=No more claims exist within the report.
8002=No more rows in the report.
8003=Patient is currently Ineligible for Medicare Bulk Billing. This status can be confirmed for today only.
8004=The report requested contains too much data to be returned.  Try more specific selection criteria
9001=The Location is not authorised to undertake HIC Online transactions. The transmission has been rejected. Contact the HIC Online Helpdesk for further assistance.
9002=The individual signing the claim or making the request is not authorised to undertake HIC Online transactions. The claim has been rejected. Contact the HIC Online Helpdesk for further assistance.
9003=The Servicing Provider is not authorised to undertake HIC Online transactions. The claim has been rejected. Contact the HIC Online Helpdesk for further assistance.
9004=Only test transmissions are acceptable from this location at this time. Contact the HIC Online Helpdesk for further assistance.
9005=The signature (HCI) is not that of the Servicing Provider.
9006=The Provider is not authorised to participate in HIC Online. Contact the HIC Online Helpdesk for further assistance.
9101=Invalid Passphrase. The Passphrase entered does not match the passphrase for this Location certificate.
9102=The Location Certificate (HCL) has expired.
9103=The token relating to the individual certificate could not be found
9104=The Individual Certificate (HCI) has expired.
9105=Invalid certificate type. The certificate type is either location or individual.
9106=Could not change passphrase. Ensure original passphrase entered is correct, the new passphrase differs from the old passphrase and that the new passphrase conforms to passphrase requirements.
9107=The private keys specified could not be imported.  Please check the input filenames, and if the problem persists call the HIC Online Helpdesk.
9108=The HIC Public Certificates could not be imported.  Please check the input filenames, and if the problem persists call the HIC Online Helpdesk.
9109=One or more of the specified files could not be accessed.  Please ensure the filenames are correct, and you have read access to them
9110=Could not create one or more destination files.  Please ensure you have write access to the destination directory and sufficient space available
9111=A cryptostore already exists in the nominated folder
9201=Invalid format for data item.
9202=Invalid value for data item. The data element does not comply with the values permitted or has failed a check digit check.
9203=Date of service must be no more than six(6) months in the past.
9204=Date in future.  The date supplied must not be in the future
9205=Requested data item is empty.
9206=Date must be in the future.  The date supplied is expected to be a future date
9207=An item cannot be self deemed or substituted when a referral override has been set
9301=Patient's Medicare card number must be supplied.
9302=Patient's reference number must be supplied.
9303=Patient's first name must be supplied.
9304=Patient's family name must be supplied.
9305=Servicing Practitioner's Provider Number must be supplied.
9306=Date of service must be supplied for each voucher.
9307=An item number must be supplied for each service.
9308=Referring Practitioner's Provider Number must be supplied.
9309=Referral date must be supplied, and must be prior to, or the same as the date of the medical service.
9310=Requesting Practitioner's Provider Number must be supplied.
9311=Request issue date must be supplied, and must be prior to, or the same as the date of the medical service.
9312=Patient/Claimant first name and family name as well as claimant Medicare card number and reference number must be supplied. If any one data element is supplied, then all four (4) must be supplied.
9313=Patient/Claimant address line 1 must be supplied or all claimant address elements removed.
9314=Patient/Claimant locality must be supplied or all claimant address elements removed.
9315=Patient/Claimant postcode must be supplied or all claimant address elements removed.
9316=The Referring/Requesting Provider cannot be the Servicing Provider.
9317=Account payment status required. Must be paid or unpaid.
9318=Non standard referral requires text.
9319=Date of lodgement not supplied.
9320=Time of lodgement not supplied.
9321=Location ID not supplied
9322=Referral period must be set.
9323=Incomplete banking details. BSB code, account number and account name must all be supplied.
9324=Claim ID not supplied or invalid
9325=Service type not supplied.
9326=No vouchers included in this claim. There must be at least one voucher.
9327=Mixed claim types within the transmission. Claim type must be consistent with the transmission type set by the createTransmission function.
9328=Too many contents in  transmission. An attempt to add another content to a transmission that already has the maximum number has occurred.
9329=The data element being set is not relevant to this claim type.
9330=The data appears to be other than a stored patient claim.
9331=The data appears to be other than a stored bulk bill claim.
9332=Voucher must contain at least one (1) service.
9333=Claim assignment or submission authorisation not supplied
9335=Bank account details supplied for unpaid claim
9336=Hospital details must be supplied in the text field
9337=At least one service in the voucher must have a non zero charge amount
9338=Charge not supplied
9339=Transmission date missing or invalid
9340=Transmission time missing or invalid.
9341=More information required. Either text must be keyed against a service or time supplied for the voucher.
9342=The Payee Practitioner supplied is the same as the Servicing Provider. If both are the same, only one of the fields needs to be completed
9343=Veterans File Number/patient details incomplete
9345=Patient's Date of Birth not supplied
9346=Patient's gender not supplied
9347=Request type indicator must be set when a request exists.
9348=Batch Identifier missing or invalid
9349=Immunisation Date invalid or missing
9350=Next Due Date for immunisation invalid or missing
9351=Medicare Card Issue Number missing or invalid
9352=Provider Child ID missing or invalid
9353=Information Provider Number missing or invalid
9354=ATSI Indicator missing
9355=Contact phone number missing or invalid
9356=Vaccine code missing or invalid
9357=Vaccine dose missing or invalid
9358=Clinic Code missing or invalid
9359=Vaccine Batch Number missing or invalid
9360=HepB Birth Dose Flag invalid or missing
9361=Encounter details do not contain minimum fields in allowable combination
9362=The encounter must contain at least one (1) episode
9363=Encounter already contains equivalent antigen(s)
9364=Patient information provided is insufficient
9365=Referral Date To must be supplied.
9366=Referral Date From must be supplied.
9367=Referral Date From is later than Referral Date To.
9368=Hep B Birth Dose Date is prior to Patient's Birth Date or prior to  1 January 1996
9501=A submission response report is available that details validation errors.
9601=The claim needs to be referred to a Medicare assessor.
9602=This claim cannot be paid through HIC Online. Cancel the claim and print an account/receipt for the claimant to submit direct to Medicare.
9603=Check location. The location entered for the address is invalid.
9604=Check bank account name.  The name supplied is not a valid account name.
9605=Check Patient details against Medicare card. The name entered must match the name as it appears on the Medicare card. The individual reference number (to the left of the name) must match the one shown on the Medicare card. If these details match, the card is either unknown or the patient was not enrolled on the card at the date of service.
9606=Check Claimant details against Medicare card. The name entered must match the name as it appears on the Medicare card. The individual reference number (to the left of the name) must match the one shown on the Medicare card. If these details match, the card is either unknown or the claimant was not enrolled on the card at the date of service.
9607=PET items are only claimable by Bulk Bill.
9608=The service requires confirmation that an operative procedure from groups 03 - 09 has been performed subsequent to the attendance.
9609=Time (duration) required for the item.
9610=Equipment number required for the service.
9611=Check item. The item claimed is either unknown or invalid at the date of service.
9612=This service is normally only performed in a hospital.
9613=This service is not normally performed in a hospital.
9614=Check bank account number.
9615=An error has been detected with in the address. Check keying.
9616=The BSB supplied is invalid, unknown or cannot be used for Medicare payments.
9617=Check referral. The referral has expired.
9618=Check charge.
9619=Check postcode and locality. This is not a recognised combination or a PO Box type locality has been entered.
9620=The radiotherapy service performed is not payable using the equipment number.
9621=The pathology, diagnostic imaging or specialist Service cannot be self determined or the Practitioner cannot self deem.
9622=The attendance item must contain the number of patients seen.
9623=Payee Provider cannot be used with an assistant surgeon item (51300 or 51303) or an assistant anaesthetist item (17500)
9624=A subsequent consultation has been keyed and the date of service is after the referral expiry date.
9625=A claimant address is required for this claim.
9626=The patient is or was covered under the Reciprocal Health Care Agreement.
9627=Check date of service.
9628=Referral or request required
9629=Check item and patient
9630=Check request/referral details
9631=Check if service self deemed
9632=Duplicate of service already paid
9633=A new Medicare card has been issued. Please ask the patient to use the new card number for any future claims.
9634=A new Medicare card has been issued. Please ask the claimant to use the new card number for any future claims.
9635=Check Servicing Provider
9636=Check Payee Provider
9637=More information is required. Text or other information is required to support this service.
9638=Claimant details required. Patient or quoted claimant a minor.
9639=PO Boxes are not acceptable for this claiming method.
9640=The benefit assessed for this claim exceeds the review threshold. While no assessing errors have been detected, the claim needs to be reviewed by a Medicare operator.
9641=A restrictive condition exists.
9642=Requested pathology not supported in this release.
9643=Check claimant name.
9644=Mix of in hospital and out of hospital services not permitted.
9645=The claim identified for deletion has a status other than Paid Same Day
9646=The claim could not be located at the HIC Central Site
9647=The claim has already been deleted at the HIC Central Site
9648=The Reason Code for requesting Same Day Delete is missing or invalid
9649=Patient's eligibility cannot be determined.
9650=The patient data supplied failed validation checks at HIC Central Site
9651=The transmission id supplied is not valid.
9652=Either all address details or no address details for the claimant to be entered
9653=Multiple claims have been identified at the HIC Central Site matching this deletion request. Please contact HIC to delete the correct claim.
9654=Mixed LSPNs within a voucher.
9655=An LSPN is required for this service item
9656=LSPN invalid
9657=LSPN not recognised
9658=LSPN not valid at date of service
9659=SCP Invalid
9660=This item cannot be used as a substituted service.
9661=This Provider cannot substitute services.
